The key habits are essentially the evidence-based smallest impactful behaviors that people can do on a daily basis to make sure we are having the conversations we should be having and making the best of them. The content is based on small habits from research on non-violent communication, Kim Scott's Radical Candor and Leary's Rose (yes, still relevant today!) and others.

We won’t be going into full detail about these frameworks in the sessions, instead we get people applying the key principles and habits in their business as usual.

For those interested, background information will be provided. But the most important thing, is that people will actually start building the small habits and micro-skills that help them to initiate those crucial conversations and guide them well.